Reduce No Shows with
Smart Clinical Visit Fulfillment Solutions
The Cost of Clinical No-shows
The most effective patient engagement occurs during face-to-face interactions with healthcare professionals. These face-to-face encounters are facilitated through clinical visits. Clinical visits are significant revenue drivers and are a comprehensive solution to managing health outcomes. Clinical visit no-shows can be detrimental to patients that fail to keep appointments. Studies have shown that patients who fail to adhere to clinical visits are less likely to be adequately screened for potential risks and receive the recommended preventive services. These patients also tend to have lesser control of chronic illness, and have increased emergency room visit and hospitalization rates. Clinical visit no-shows not only affect the patient’s health, they also negatively impact the organization’s bottom-line.
Revenue is not only lost in missed appointments but in labor effort dedicated to preparing for up-coming clinical visits.
Increase organizational efficiency and patient health outcomes, by reducing clinical visit no-shows with our Clinical Outreach and Engagement Engine (ClOEE). ClOEE is a dynamic patient engagement platform which synchronizes back office tools with intelligent communication protocols to generate high yield, ad-hoc patient engagement campaigns.
Revenue Loss Calculator
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Reduce No-shows With The Right Tools!
Multi Channel Communication Protocols
Traditional clinical outreach and communication protocols experience high tune-out rates and lack the dynamic functionality to support the communication demands of a patient-centric healthcare system.
Multi Language Support
ClOEE is able to implement and support multiple language outreach campaigns, giving healthcare providers the ability to seamlessly engage patients from different demographics.
Portals Anywhere
ClOEE is able to obtain data and conduct health surveys outside the clinical setting using secure ad-hoc templates. The extracted data points are written back to an EHR or centralized system.
Physician Voice
ClOEE integrates the doctor's own voice in clinical outreach campaigns to personalize communications and increase patient compliance and opt-in rates.
Performance Metrics
ClOEE generates dynamic communication metrics and campaign statistics which empowers administrators to monitor and manage clinical campaign performance and patient opt-in trends.
Dynamic Video Messaging
Our system uses video messaging functionality to deliver interactive clinical video messages to enhance clinical message delivery and improve patient treatment education.
Ad-hoc Outreach Campaigns
ClOEE is able to generate automated outreach campaigns using pre-defined criteria and data from EHRs. This allows healthcare providers to dynamically identify at-risk patients and sequentially trigger ad-hoc patient engagement and treatment fulfillment campaigns.
Calendar Synchronization
Calendar synchronization allows ClOEE to connect to EHRs and PMS calendars. These features give the patient flexibility to schedule and reschedule clinical visits in realtime.
Tele-Visit Support
Telehealth functionality can be used as an alternative to in-clinic visitation. Tele-visits are convenient and are as effective as face-to-face encounters in some cases. Tele-visits are also reimbursable under some insurance plans.